Privacy Policy

This Privacy Policy explains how KF Specialist Exterior Cleaning collects, uses, and protects your personal information.

We are committed to protecting your privacy and handling your data in accordance with UK data protection laws, including the UK GDPR and Data Protection Act 2018.

1. Who We Are

KF Specialist Exterior Cleaning provides exterior cleaning services to residential and commercial customers.

If you have any questions about this policy or your data, you can contact us using the details on our website.

2. Information We Collect

We may collect and store the following information:

  • Name
  • Address
  • Phone number
  • Email address
  • Service details
  • Payment records
  • Communication history

We only collect information necessary to provide and manage our services.

3. How We Use Your Information

Your information is used to:

  • Provide cleaning services
  • Schedule visits
  • Send invoices and payment reminders
  • Communicate about services
  • Maintain internal records

We do not sell or share your personal data for marketing purposes.

4. Lawful Basis for Processing

We process your data under the lawful basis of:

  • Contract – to provide the services you request
  • Legitimate interest – to run and grow our business

5. Data Storage & Security

Your information is stored securely and only accessible to authorised persons.

We may use trusted third-party software providers to manage scheduling, invoicing, and payments. These providers are required to handle data securely.

We retain customer data only for as long as necessary for service and legal purposes.

6. Communication

We may contact you via:

  • Phone
  • SMS
  • Email
  • WhatsApp

This is only for service updates, scheduling, and payments.

7. Sharing Data

We do not sell your personal data.

We may share necessary information with trusted service providers who assist with payment processing, scheduling, or administration.

These providers are required to keep your data secure and confidential.

8. Business or Round Sales

If KF Specialist Exterior Cleaning sells, transfers, or restructures part or all of its business or customer round, customer details relating to ongoing services may be transferred to the new owner or service provider solely for the purpose of continuing services.

Any new provider will be required to respect the confidentiality of your data and use it only for service, communication, and billing purposes.

Customers will be notified where reasonably possible if their regular service provider changes.

9. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data where appropriate
  • Object to how your data is used

To request this, simply contact us.

10. Cookies & Website Data

Our website may use basic cookies to improve functionality and user experience.

We do not use cookies to collect sensitive personal data.

11. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on our website.

12. Contact

If you have any questions about this policy or your personal data, please contact us via the details on our website.